Privacy Policy

Last Updated: November 26th

1. INTRODUCTION

At Frems Webapp ("we", "us", or "the Platform"), we value your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of Creators and Subscribers ("Users") who use our services.

The data controller responsible for your information is FR3MS, residing at Calle 10 de Agosto, Numero 10, Guayaquil, Ecuador.

2. INFORMATION WE COLLECT

2.1. Information You Provide

  • Registration Data: Username, email address, password.
  • Profile Data: Profile picture, biography, social links (Instagram, TikTok, etc.).
  • Verification Data: Identity documents (if required for Creator verification).
  • User Content: Images, videos, audio, product descriptions, and messages you upload.

2.2. Usage and Technical Information

  • Device Data: IP address, browser type, operating system.
  • Activity Data: Interactions, purchases, preferences (interest onboarding).

2.3. Financial Information

We use third-party payment gateways to process payments. Frems does not store your full credit card number. We only collect the data required for secure transactions (payment tokens, history, creator payout details).

3. HOW WE USE YOUR INFORMATION

  • Service Provision: Personalized pages, transactions, content access.
  • Security: Identity verification, fraud prevention, authenticity checks.
  • Communications: Technical updates, sales alerts, support messages.
  • Platform Improvement: Improving creator recommendation algorithms.

4. SHARING INFORMATION WITH THIRD PARTIES

We never sell your personal data. We only share it with trusted providers:

  • AWS (Hosting & Storage)
  • Payment gateways (processing purchases & payouts)
  • Email services like Mailchimp
  • Social networks (API integrations)
  • Legal authorities when required by law

5. DATA SECURITY

We use SSL encryption and strict protection protocols to secure your data. However, no internet transmission is fully risk-free.

6. DATA RETENTION

We retain your data as long as needed to maintain your account, satisfy legal requirements, and resolve disputes.

7. YOUR RIGHTS

You may:

  • Access your data
  • Request corrections or deletions
  • Object to processing

Email us at hello@fr3ms.com to exercise these rights.

8. INTERNATIONAL TRANSFERS

By using Frems, you agree that your data may be processed outside your home country (e.g., AWS servers in the US).

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any major changes will be communicated via the platform or email.

For questions, contact us at: hello@fr3ms.com